Drive Order Creation - Issue detected

Incident Report for DoorDash

Resolved

This incident has been resolved.

Posted Sep 11, 2025 - 09:02 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2025 - 08:54 PDT

Identified

The issue has been identified and working to be mitigated.
We are seeing recovery

Posted Sep 11, 2025 - 08:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2025 - 08:51 PDT

Update

We are continuing to investigate this issue.

Posted Sep 11, 2025 - 08:50 PDT

Investigating

We have detected an issue with Order Creation. We are actively investigating.

Posted Sep 11, 2025 - 08:45 PDT

This incident affected: Drive (Drive Order Fulfillment), DoorDash Commerce Platform (Online Ordering (Storefront)), and Merchant - Marketplace (Orders).