Financial reports can be generated but not downloadable on Mx Portal

Incident Report for DoorDash

Resolved

We were able to identify the traffic blocking rule and the issue is resolved now. Financial reports are downloadable now.

Posted Mar 25, 2024 - 20:44 PDT

Investigating

We have partial outage on Mx Portal financial reports. These reports are able to be generated but not downloadable. We are currently investigating the issue

Posted Mar 25, 2024 - 19:59 PDT

This incident affected: Merchant Portal.